Terms of Service

Please read these Terms of Service carefully before using our services. By calling us, submitting a quote request, or using any service provided by Islip Towing Service, you agree to the terms below. If you do not agree with any part of these terms, please do not use our services.

1. Who We Are

Islip Towing Service is a towing and roadside assistance company based at 51 Richardson Ln, Islip, NY 11751, USA. We provide towing, recovery, roadside assistance, and related services to customers in Islip, NY and surrounding areas.

2. Services Provided

We offer a range of services including emergency towing, flatbed towing, roadside assistance, jump starts, battery replacement, flat tire changes, car lockout service, accident recovery, motorcycle towing, long distance towing, winch out service, and heavy duty towing. The availability of specific services may depend on your location, vehicle type, and current conditions.

3. Pricing and Payment

We provide upfront pricing estimates over the phone or via our quote form before dispatching a driver. Final charges may vary based on the actual distance traveled, the type of service required, and any complications discovered on site. You will be informed of any changes before work begins. Payment is due at the time of service unless otherwise agreed upon in writing. We accept cash and major credit or debit cards.

4. Accuracy of Information

When you contact us, please provide accurate information about your location, vehicle type, and the nature of your situation. Incorrect information may affect our response time and the type of equipment we send. We are not responsible for delays or additional costs caused by inaccurate information provided by the customer.

5. Vehicle Condition and Pre-Existing Damage

We handle all vehicles with care. However, customers should be aware that pre-existing damage to a vehicle, including structural issues, rust, or prior body damage, may not always be identifiable before a tow. We are not responsible for damage caused by pre-existing conditions. If you have concerns about the condition of your vehicle, please notify our driver before the service begins so we can take appropriate precautions.

6. Limitation of Liability

Islip Towing Service shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of use of your vehicle, loss of time, or loss of income. Our total liability for any claim shall not exceed the amount paid for the specific service that gave rise to the claim.

7. No Warranties

Our services are provided on an "as is" basis. We make no guarantees about specific arrival times, though we always strive to reach you as quickly as possible. Response times can be affected by traffic, road conditions, weather, and call volume.

8. Cancellation Policy

If you need to cancel a service request, please call us as soon as possible. Cancellations made after a driver has already been dispatched may be subject to a dispatch or trip fee. We will inform you of any applicable fees at the time of cancellation.

9. Compliance with Laws

By using our services, you agree to comply with all applicable local, state, and federal laws. You confirm that the vehicle being serviced is either yours or that you have authorization to request service for it. We reserve the right to refuse service if we have reason to believe a request involves unlawful activity.

10. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be reflected on this page with a new "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

11. Governing Law

These terms are governed by the laws of the State of New York. Any disputes arising from the use of our services will be resolved in the courts of Suffolk County, New York.

12. Contact Us

If you have any questions about these Terms of Service, you can reach us at: